Robbins Brothers Reviews

I’ll be honest, I kind of assumed ordering a diamond online might be a little risky, but this one from Robbins Brothers looked even better once I saw it in person. The sparkle was really clean, and right away I felt like the cut was nicer than I expected.
My fiance noticed it pretty much immediately too, which made me think I wasn’t just being overly excited. I didn’t see any cloudy spots or obvious flaws, so I’m really happy with how it turned out.

I took my ring in to get resized and also had them fix a small little issue on it. It did take a bit longer than I was hoping, not gonna lie, but the people there were nice and kept things straightforward. When I got it back, the ring fit good and the repair looked fine, so I’m happy enough with how it turned out.

I might be wrong, but the salesperson didn’t really seem to know much about what I was asking. I left feeling a little unsure because they didn’t seem very confident with the information.

The financing did help me out, for sure. Just wish the rates had been a little better. Felt a bit high to me.

I hopped on Robbins Brothers just to get a feel for engagement rings, i quickly had a good feeling about it. They had way more styles than I expected, but the filters helped me narrow things down without overthinking it. I found one that just felt like her, and she ended up loving it. The whole process was surprisingly easy and didn’t turn into a stressful rabbit hole...

My experience with Robbins Brothers customer service was kind of mixed. The first person I spoke with was friendly and seemed like they wanted to help, so that made the interaction start off on a decent note.
The issue was that I had to call back twice before I got a clear answer about my order. Because the follow-up wasn’t very quick or organized, the whole thing felt more frustrating than it needed to be.
Overall, it wasn’t a bad experience, just not as smooth as I expected. The people were nice, but better communication would have made a big difference

The rings were really and seemed well made, but the prices felt a bit too high for me. I don’t mind spending a little more for something nice, but in this case I just couldn’t justify it for what I was looking for.

I wasn’t in the best mood when I placed the order, and the website definitely didn’t help. It was slow, and checkout got more confusing than I expected. The delivery updates also came later than I would’ve liked, so overall it wasn’t the smoothest experience

I was a little frustrated that my ring had a problem in the first place, but they handled it quickly and without making it a hassle. Not a perfect experience, but I did appreciate the help after the sale.

I thought the protection plan would be more useful, but it barely helped when I actually needed it. The process wasn’t terrible or anything, and the people I talked to were fine, but in the end I still felt like I didn’t get much out of paying for it. Kind of disappointing, though I guess it could’ve been worse.

I got a ring from Robbins Brothers my first reaction was like, okay the ring is nice, but why was the rest of this such a hassle? The shipping updates were really slow, and I ended up having to call twice just to get a straight answer. The staff was polite, so it wasn’t a bad interaction exactly, but they didn’t seem that helpful either. For the price, I definitely expected things to feel smoother.

I really liked how many customization options there were. I’ll admit, I spent a little too long going back and forth like, “Do I want this one... or maybe that one?” But that was part of the fun. Once I finally decided, I was happy with how it turned out.